Trust & Security

Square Escrow Holds

How we protect buyers and support local workshops through secure milestone holds.

The 4-Step Escrow Workflow

1

Funds Locked

Buyer places order. Funds are pre-authorized and held securely.

2

Production

Workshop receives secure build order and begins crafting.

3

Shipped

Maker uploads tracking number, verifying dispatch.

4

Released

Released 3 days post-delivery if no disputes are opened.

Why We Use Escrow Holds

Custom woodworking takes time. Traditional storefronts demand full payment upfront, leaving buyers exposed to risk if a shop faces backlogs, quality degradation, or supply issues. Similarly, makers face unpaid custom invoices if buyers change their minds mid-build.

FURRT resolves this. The hold confirms to the maker that funds are locked, while guaranteeing the buyer that their money will not leave escrow until the piece is delivered and verified.